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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 2 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

Resolved! URL database schedule

I was going to check the update schedule of URL database but this is no longer there. Although i can see update has happened today. License is still valid. PANOS is 8.7. url-filtering-version: 20180228.20221

raji_toor by L4 Transporter
  • 1 replies

GP user logouts.

trying to find out if there's a list of the various messages and what they mean, particulary with 'globalprotectgateway-logout-succ'. I'm specifically trying to identify what 'Reason: remove previous login' means. I assume it means the previous sessi...

Resolved! How to translate IP and port from trust to trust?

My goal is to be able to reroute traffic from internal server port 123 to other internal server port 456 My understanding is that I do not need a u-turn nat rule since we're using internal IP addresses, however so far I've n...

Resolved! DNS Sinkhole - working or not?

I have followed the configuration guide for setting up dns sinkhole but i am not seeing the expected output in the logs. My configuration is as follows:-Client sits on a zone 'mplstrust' (internal LAN)Internal DNS Server sits on zone 'dnstrust' (inte...

shaneo by L0 Member
  • 6 replies

Resolved! suspend passive

If you suspend a passive firewall in an active/passive HA configuration does it just mean that you have turned off HA and the active cannot fail over to the passive?

jdprovine by L4 Transporter
  • 5 replies

Resolved! Probably a simple question

Our product detects malware in network traffic streams (the product does not really matter here). When we generate what we call an event, we know the source/destination ip/port. We have had some customers ask for automatically putting the external (u...

Resolved! URL filtering Block List is not working properly

Hello, I have encountered an issue with some URL when I try to block them manually through the block list in URL filtering. I have blocked many URL for a client, but they can still access to some of those pages. The FW they are using is a PA-3020 wit...

SOC_CSG by L4 Transporter
  • 4 replies

Globalprotect dissonnection issues

I have a couple of users who say that when on the GP VPN client it disconnects them multiple times and I have not been able to reproduce their issues.The only thing I have found so far is this in the system logs "globalprotect gateway user login fail...

jdprovine by L4 Transporter
  • 42 replies

Resolved! Multiple VPN Issue For FortiClient VPN & GlobalProtect VPN

Hi Support Our Client is using use FortiClient VPN to connect to their servers and get internet access. Also, they use GlobalProtect. When users who are using both the VPNs simultaneously lose internet access when enabling the GlobalProtect VPN. I’m ...

NavidAlam by L3 Networker
  • 1 replies

Resolved! Security Policy using URLs?

Hello community.Let's say I have an Atlassian Confluence site that needs to be accessed by a user (or multiple) - is it possible to specify down to the URL to only give the user access to a given set of pages? Confluence permissions only allow me to ...

Resolved! Incoming Traffic from Palo Alto IP Address

I have a customer who asked about traffic which he saw on his Firewall.I looked in firewall logs from several others customers and find the same IP address. It is always a HTTP oder HTTPS connection. The traffic is coming from the Acco...

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