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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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GlobalProtect VPN gives error until I repair client. Why?

Hello,After covid, we started to work from home. But my problem is, I have to repair client whenever I restart my computer. Otherwise, It stucks in this screen until I repair it. Log says, "(T2668) 04/05/20 15:07:07:396 Debug( 268): CPanSocket::onConnect - return error code = 10049."Honestly, I have no idea what problem is.

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Resolved! Public Ip config with ISP router

Hi,we have a palo alto connected to ISP managed router for lease line connectivity, wherein we have 2 public ip rangesx.x.154.x and x.x.39.xour side i create subinterface and added one ip 154.78 and 39.201, and on the ISP side they configured only 39.X and allowed IPs from both these ranges.Now if i try ping to any ip from 39.X range am able to ...

multiple ISPs for GlobalProtect

Hello I have read "How to Configure Dual ISP Network with GlobalProtect VPN using a Virtual Router and Policy-Based Forwarding" (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClJeCAK) since we had exactly the same challenge a few days ago. I solved it using a second virtual router.If I follow the setup as shown in the...

Resolved! External Feed URL Configuration

hello all, I am looking for configuring my own external feed URL for blocking malicious/blacklisted domains/IP addresses. There are lots for external public feed URLs which includes blacklisted IPs/domains but somehow we do not have control on it. So i am looking to configure something which will be in my control. This is something that i can mo...

Vikashh by • L2 Linker
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  • 5 replies
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App-ID(s) for Office 365 hybrid Exchange?

Looking for the App-ID(s) that would be necessary for traffic between my on-premises Exchange 2016 management server and Microsoft's server. This is really only for moving mailboxes to the cloud. May only just be SSL traffic as that is all I really see in the monitor.

Configuring Miner for JSON

Hello, I'm needing to build a miner to mine a JSON file found here -> https://api.binaryedge.io/v1/minions. In building my prototypes I've tried two different types. 1. age_out:default: nullinterval: 257sudden_death: trueattributes:confidence: 100share_level: greentype: IPv4extractor: scannerfields:indicator: ip_prefixprefix: source_nam...

Sign-In Window Pops Up Every Time I Flip to Different Computer Account

I've installed Global Protect on my Mac. On this Mac, I have a personal User Account and a work User Account, which I flip back and forth to a hundred times a day. But each time I flip to the other account, up pops a little GlobalProtect window requesting that I sign in. So I have to dismiss this little window a hundred times a day, even when I'...

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WebDev17 by • L1 Bithead
  • 5615 Views
  • 9 replies
  • 0 Likes

Monitor GP-Count with SNMP

I monitor our GP-Portal with snmp for summary of connected users. Now I configured a second portal on the same device. The snmp monitors only all GP-users over all portals. How its possible to divide the monitoring value into portal a and b?

Resolved! Deleted Custom Reports Showing Up on the Report > Monitor tab (Ver 5.07)

I have an issue similar to the issue in https://live.paloaltonetworks.com/docs/DOC-4127Unfortunately the solution provided does not work for meI triedadminX@palo500-01(active)> delete report custom scope adult-and-pornography-top25Invalid syntax.adminX@palo500-01(active)> delete report custom scope <name> <name>I can't get th...

Steve1 by • Not applicable
  • 3838 Views
  • 3 replies
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GP Data file: You do not have a global protect license

Hello we are trying to implement HIP checks for our users but we seem to be getting many clients not reporting AV installedwe have the same clients in the same locations and other gateways all reporting correctlywe have checked the non-compliant desktops directly and we can see the AV is there but not being detected in the host information I was...

Resolved! Is there any way to Priroritise some application traffic for GP Users

Hi Team, We require to give priority to one particular application (Slack) for GP VPN User. Is there any way we can get this done. Whether QOS will help here ? (Or)) any other option is available Please share your suggesting as well. Awaiting for your response. Thanks in advance !! Best Regards,Sahul Hameed

SahulH by • L3 Networker
  • 2846 Views
  • 2 replies
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Error message "Assign Private IP address failed" with GlobalProtect 5.0 app.

Hi, everybody! I have a question regarding GlobalProtect 5.0 and the error message "Assign Private IP address failed" a user is getting when trying to connect from a mobile phone (both Android and iPhone). I tried to explain to the user that this could be caused by IP overlapping, as this link tells: https://knowledgebase.paloaltonetworks.co...

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