Global Protect Failed to open sub key

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Highlighted
L1 Bithead

Global Protect Failed to open sub key

Hello All,

i have problem with my GP. I configured it and for 99% users work fine. But a few has communicate "resend credential" and stuck. 

In log file PanGPA.log i have:

(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect'
(T6992) 12/01/15 11:24:13:728 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:14:735 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:18:731 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:18:731 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:19:745 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:23:739 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:23:739 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:24:753 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:28:747 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:28:747 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:29:776 Debug( 222): CPanSocket::onConnect - return error code = 10061.
(T6992) 12/01/15 11:24:33:754 Info ( 349): InitConnection ...
(T6992) 12/01/15 11:24:33:754 Info ( 357): Connecting to Pan MS Service end
(T6992) 12/01/15 11:24:34:768 Debug( 222): CPanSocket::onConnect - return error code = 10061.

I think this is local issue but I can't repair it. 

Any ideas what is wrong?

Highlighted
L3 Networker

I get the failed to open sub key all the time, not sure what causes it, but does worry me when I see errrors like that.

 

Check to see if that PanGPS service actually exists in services

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