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12-02-2015 01:00 AM
Hello All,
i have problem with my GP. I configured it and for 99% users work fine. But a few has communicate "resend credential" and stuck.
In log file PanGPA.log i have:
(T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\post-vpn-connect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect' (T6992) 12/01/15 11:24:08:539 Error( 129): Failed to open sub key 'Software\Palo Alto Networks\GlobalProtect\Settings\pre-vpn-disconnect' (T6992) 12/01/15 11:24:13:728 Info ( 357): Connecting to Pan MS Service end (T6992) 12/01/15 11:24:14:735 Debug( 222): CPanSocket::onConnect - return error code = 10061. (T6992) 12/01/15 11:24:18:731 Info ( 349): InitConnection ... (T6992) 12/01/15 11:24:18:731 Info ( 357): Connecting to Pan MS Service end (T6992) 12/01/15 11:24:19:745 Debug( 222): CPanSocket::onConnect - return error code = 10061. (T6992) 12/01/15 11:24:23:739 Info ( 349): InitConnection ... (T6992) 12/01/15 11:24:23:739 Info ( 357): Connecting to Pan MS Service end (T6992) 12/01/15 11:24:24:753 Debug( 222): CPanSocket::onConnect - return error code = 10061. (T6992) 12/01/15 11:24:28:747 Info ( 349): InitConnection ... (T6992) 12/01/15 11:24:28:747 Info ( 357): Connecting to Pan MS Service end (T6992) 12/01/15 11:24:29:776 Debug( 222): CPanSocket::onConnect - return error code = 10061. (T6992) 12/01/15 11:24:33:754 Info ( 349): InitConnection ... (T6992) 12/01/15 11:24:33:754 Info ( 357): Connecting to Pan MS Service end (T6992) 12/01/15 11:24:34:768 Debug( 222): CPanSocket::onConnect - return error code = 10061.
I think this is local issue but I can't repair it.
Any ideas what is wrong?
12-02-2015 05:39 AM - edited 12-02-2015 05:41 AM
I get the failed to open sub key all the time, not sure what causes it, but does worry me when I see errrors like that.
Check to see if that PanGPS service actually exists in services
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