Hello to everyone,
I'm a radiologist working in Spain. I use Global Protect to access the hospital network from home, since we are working from home in this period to avoid coronavirus exposition.
Since I have Global Protect installed in my laptop, it happens often (around 10 times per day or more) that the process
My Global Protect version is 5.0.7-2, 64 bit.
your GlobalProtect client is configured to periodically perform a HIP check, this is to ensure your system is not infected and properly patched etc
Your IT (security) team can finetune these checks but it's not advisable to pursue 'turning this off' as it could open the hospital up to threats if your laptop does get infected (much more impactful than fans turning on)
If your IT team finds that the performance impact is too great, they could call into support to have this investigated, maybe a process check is taking up more resources than expected or there could be a configuration error
Thank for the explanation.
I would not want to turn off this check, but I think that I may be dealing with a bug.
I don't know how deep is this security check, but it looks strange that it has to last up to 20 minutes using all this processing power.
I will try to convince my IT team to call into support.
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