Global Protect Installation Error

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Global Protect Installation Error

L0 Member

I have a user who is trying to install the Global Protect VPN client on a personal laptop.  She is getting an error I have never seen before. 

 

PAGP.png

1 accepted solution

Accepted Solutions

L5 Sessionator

Does she have installed GP agent on that system before? Does she have admin rights?

 

View solution in original post

3 REPLIES 3

L5 Sessionator

Does she have installed GP agent on that system before? Does she have admin rights?

 

Client did prveioiusly have the application installed.

When I have had issues with GP reinstall then it has always helped when I deleted its folder from Program Files and went through registry (start > run > regedit) and deleted all globalprotect entries.

Enterprise Architect, Security @ Cloud Carib Ltd
Palo Alto Networks certified from 2011
  • 1 accepted solution
  • 3676 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!