03-19-2020 01:45 PM - edited 03-19-2020 01:46 PM
Jabber works perfectly inside my network but the second you attempt to connect over VPN it fails. Why does everything with PAN have to be so difficult.
03-19-2020 02:40 PM
I found my VPN Access Security policy was the problem. the Service entry was set to application default. I changed this to Any. This resolved my issue. Not sure why though, but oh well.
03-19-2020 02:17 PM
Hello,
My guess its a security policy blocking you. Check the traffic logs and see why. Anytime you go from one zone to another, you need a security policy. Just need add the client vpn zone to the policy that allows jabber from the trust to untrust network.
Regards,
03-19-2020 02:40 PM
I found my VPN Access Security policy was the problem. the Service entry was set to application default. I changed this to Any. This resolved my issue. Not sure why though, but oh well.
12-29-2021 08:06 AM
Hi stjorgens, I wanted to thank you for taking the time to post the solution to your problem. This was my problem as well. Connecting to our internal CallManager cluster was failing until I changed the service category from "application-default" to "any.
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