Global protect welcome page appears multiple time in an hour or so

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Global protect welcome page appears multiple time in an hour or so

L1 Bithead

I have listed two issues with the GP 

 

1. Since I upgrade GP client to 6.0.3 welcome page appears multiple times in an hour or so. Please suggest if any solution 

 

2. Also there is no GP client version yet which can fix the "Sophos AV date capture in HIP check from client machine". As per TAC it will be fix in next version 6.0.4.

1 REPLY 1

Cyber Elite
Cyber Elite

@sharink,

6.0.4 was just released, so read through the release notes and you may be in luck. As for the welcome page appearing, I'd look at the client logs and see if they aren't disconnecting and reconnecting after a set period. Can say we've been on 6.0.3 since shortly after it was released and I haven't had a single complaint of the welcome page popping up unexpectedly across 10,000s of installs. If you don't have access to the client logs off-hand you should also be able this on the firewall in the GlobalProtect logs. 

  • 1172 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!