GlobalProtect gateway client configuration failed

Announcements

ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

Reply
Highlighted
L4 Transporter

GlobalProtect gateway client configuration failed

Hello,

 

We are using PAN-OS 8.0.0 and GP agent version 4.0.2 

We cannot set any IP address for the Gateway. If we try then it auto changes to 'None'.

The output from the show global-protect-gateway gateway command shows there are two gateways.

But according to the WEB GUI, there is only one.

 

show global-protect-gateway gateway

 

GlobalProtect Gateway:  (0 users)

Tunnel Type          : remote user tunnel

Tunnel Name          : GP-Gateway-N

        VSYS                       :  (id 0)

        Tunnel ID                  : 1

        Tunnel Interface           : tunnel

        Tunnel IPv6 Enabled        : no

        Encap Interface            : ethernet1/2

        vr-id                      : 0

        Inheritance From           :

        Local Address (IPv4)       : 120.140.10.25

        SSL Server Port            : 443

        IPSec Encap                : yes

        Tunnel Negotiation         : ssl

        HTTP Redirect              : no

        UDP Port                   : 4501

        Max Users                  : 10

        DNS Servers                :

                                   :

        WINS Servers               :

                                   :

        SSL Server Cert            :

        Client Cert Profile        :

        Lifetime                   : 0 seconds

        Idle Timeout               : 0 seconds

        Disconnect On Idle         : 0 seconds

        Encryption                 : aes-128-cbc

        Authentication             : sha1

 

GlobalProtect Gateway: GP_Gateway (0 users)

Tunnel Type          : remote user tunnel

Tunnel Name          : GP_Gateway-N

        VSYS                       : vsys1 (id 1)

        Tunnel ID                  : 2

        Tunnel Interface           : tunnel.3

        Tunnel IPv6 Enabled        : no

        Encap Interface            : ethernet1/2

        vr-id                      : 0

        Inheritance From           :

        Local Address (IPv4)       : 120.140.10.25

        SSL Server Port            : 443

        IPSec Encap                : yes

        Tunnel Negotiation         : ssl

        HTTP Redirect              : no

        UDP Port                   : 4501

        Max Users                  : 0

        config name                : default-gp-gateway

        User Groups                :     cn=grp.palo.vpn.access,ou=vpn,ou=test,dc=check,dc=com;

        OS                         :     any;

        IP Pool Ranges             :     10.a.b.c - 10.a.b.d(0.0.0.0);

        IP Pool index              :     0

        IPv6 Pool Ranges           :

        IPv6 Pool index            :     0

        No Direct Access To Local Network:     no

        Retrieve Framed IP Address :     no

        Auth Server IP Pool Ranges :

        Auth Server IPv6 Pool Ranges:

        Access Routes              :     0.0.0.0/0;

        Exclude Access Routes      :

        DNS Servers                : 10.x.x.x

                                   : 10.y.y.y

        WINS Servers               :

                                   :

        DNS Suffix                 : check.com

        SSL Server Cert            : PA_GlobalProtect

        Client Authentication      :    Auth Name                  : default

        Auth OS                    : Any

        Auth Profile               : test-ldap

        Client Cert Profile        :

        Lifetime                   : 2592000 seconds

        Idle Timeout               : 10800 seconds

        Disconnect On Idle         : 10800 seconds

        Encryption                 : aes-128-cbc

        Authentication             : sha1

GW.pngSystemlog.png

 

Any idea how to delete one GW from CLI?

 

Thanks in advance.

 


Accepted Solutions
Highlighted
Cyber Elite

Hello,

It seems that you did not configure an interface with an IP address?

 

https://www.paloaltonetworks.com/documentation/80/globalprotect/globalprotect-admin-guide/globalprot...

 

Created the interfaces (and zones) for the interface where you plan to configure each gateway. For gateways that require tunnel connections you must configure both the physical interface and the virtual tunnel interface. See Create Interfaces and Zones for GlobalProtect.

 

Hope this helps.

View solution in original post


All Replies
Highlighted
Cyber Elite

Hello,

It seems that you did not configure an interface with an IP address?

 

https://www.paloaltonetworks.com/documentation/80/globalprotect/globalprotect-admin-guide/globalprot...

 

Created the interfaces (and zones) for the interface where you plan to configure each gateway. For gateways that require tunnel connections you must configure both the physical interface and the virtual tunnel interface. See Create Interfaces and Zones for GlobalProtect.

 

Hope this helps.

View solution in original post

Highlighted
L2 Linker

I am having similar issue, where I cannot see the GP Gateway on GUI, but I can see the Gateway configuration on CLI.

Can someone help here to delete the GP gateway configuration.

 

I tried deleting from CLI mode;

Tried restarting mgmt-plane;

Tried restarting rasmgr. No luck.

 

Thanks in advance.

 

Regards,

Raghav

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!