GlobalProtect MFA Radius 30sec Timeout

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

GlobalProtect MFA Radius 30sec Timeout

L1 Bithead

Hello,

 

I want to setup MFA (radius) on palo alto for both the vpn and the admin page. For the admin page i have no problem. However for globalprotect i have a timeout problem.

 

My configuration is :

- radius timeout : 120 sec

- globalprotect timeout: 120 sec

- portal auth profile = ldap

- gateway auth profile = radius

 

The problem is that when i login fast to globalprotect everything works fine. However if i take my time to send respond to the mfa challenge i get a message after 30sec saying like "the network is unreachable or cant contact gateway, check network and login again".

 

Im sure the radius part is correctly configured since when authenticating to the admin page of palo alto, it works as expected.

 

Thank you for the help 😞

1 REPLY 1

L1 Bithead
  • 574 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!