GlobalProtect MFA Radius 30sec Timeout

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Palo Alto Networks Approved
Palo Alto Networks Approved
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Community Expert Verified

GlobalProtect MFA Radius 30sec Timeout

L1 Bithead

Hello,

 

I want to setup MFA (radius) on palo alto for both the vpn and the admin page. For the admin page i have no problem. However for globalprotect i have a timeout problem.

 

My configuration is :

- radius timeout : 120 sec

- globalprotect timeout: 120 sec

- portal auth profile = ldap

- gateway auth profile = radius

 

The problem is that when i login fast to globalprotect everything works fine. However if i take my time to send respond to the mfa challenge i get a message after 30sec saying like "the network is unreachable or cant contact gateway, check network and login again".

 

Im sure the radius part is correctly configured since when authenticating to the admin page of palo alto, it works as expected.

 

Thank you for the help 😞

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L1 Bithead
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