group mapping issue

[Satish]

Hi all,

when try to Retrieve group include list getting below error :- Internal error. Please suggest.

Regards

Satish

[hyadavalli]

Hello Satish,

Can you share a screenshot of that error please?

Regards,

Hari Yadavalli

[Satish]

hello Hari,

Please find the below screenshot

Regards

Satish

[hyadavalli]

Hello Satish,

My best bet would be is there a space left in the filter(something) just below the Available groups?

Regards,

Hari Yadavalli

[jdelio · Accepted solution]

Please check to ensure that the firewall's management IP is allowed to communicate with the LDAP server, unless you have configured a service route on the firewall to communicate with the LDAP server through an interface that is not the Management's IP.

If that is the case, you need to configure a security rule to allow the firewall to communicate.

Also, do you SSL encrypt your LDAP connection? I see port 389 is being used.

Hope this helps.

[pulukas]

Please try the steps outlined here to troubleshoot the LDAP connector.

How to Troubleshoot LDAP Authentication

[Satish]

Thanks Jdelio

[Satish]

Thanks Steven Dude...

[pulukas]

Happy to see you have this working.

[yarinbenado]

What was your solution?

[Satish]

problem with service route and password.

[figoxu]

Hi 

I have a problem about group mapping 

When I show ip-user-mapping , I can saw a user named skys.wang , but I show ip group name <name> , I saw that user name skyslw.wang . Boths of name is the same user , Is it the group mapping have any problem ? I have been rename the user in ldap.

Best Regards

Kenneth