06-19-2019 06:14 AM
Hi Team
We are facing the issue with HA running config not synchronized
>> We have restarted the both active and passive firewall management server and push the configuration by execute the cli command 'request high-availability sync-to-remote running-config' but its showing as " Failed to synchronize running configuration with HA peer". We have tried with both via cli and GUI but its fail.
>> In Passive firewall not able to login via GUI properly. after I enter the login credentials of firewall it will automatically exit the firewall,sometime only i can able to to login properly.
>> While execute the mp-log ha_agent.log
+0530 debug: ha_sysd_config_status_notifier_callback(src/ha_sysd.c:2745): Ending monitor increase holdup on commit end
2019-06-19 12:30:57.317 +0530 debug: ha_state_stop_increase_monitor_holdup(src/ha_state.c:1234): Ending monitor holdup increase after commit in 60 seconds
2019-06-19 12:30:57.317 +0530 Error: ha_state_stop_increase_monitor_holdup(src/ha_state.c:1243): Got into montior holdup increase stop without start
2019-06-19 12:31:06.045 +0530 debug: ha_sysd_config_status_notifier_callback(src/ha_sysd.c:2745): Ending monitor increase holdup on commit end
2019-06-19 12:31:06.045 +0530 debug: ha_state_stop_increase_monitor_holdup(src/ha_state.c:1234): Ending monitor holdup increase after commit in 60 seconds
2019-06-19 12:31:06.045 +0530 Error: ha_state_stop_increase_monitor_holdup(src/ha_state.c:1243): Got into montior holdup increase stop without start
2019-06-19 12:32:42.804 +0530 debug: ha_sysd_config_status_notifier_callback(src/ha_sysd.c:2745): Ending monitor increase holdup on commit end
2019-06-19 12:32:42.804 +0530 debug: ha_state_stop_increase_monitor_holdup(src/ha_state.c:1234): Ending monitor holdup increase after commit in 60 seconds
2019-06-19 12:32:42.804 +0530 Error: ha_state_stop_increase_monitor_holdup(src/ha_state.c:1243): Got into montior holdup increase stop without start
2019-06-19 12:35:49.250 +0530 debug: ha_sysd_mgmt_finsync_notifier_callback(src/ha_sysd.c:2521): Mgmtsrvr sent finsync failure.
>> Please help us to resolve this issue.
Thanks & Regards
Mohammed Ashik
06-19-2019 06:32 AM
Hi @MohammedAsik ,
Did you make a recent change which triggered this behaviour ?
Have you tried again after reverting the change ?
Cheers !
-Kiwi.
06-19-2019 07:25 AM
Hello,
Also if this is the first time you setup HA on these units, you will first need to perform a manual sync by clicking the Sync to Peer hyperlink.
Regards,
06-19-2019 07:45 AM
Hi kiwi
Yeah we reverted the change and tried.
But it didn't help us
06-19-2019 09:26 PM
Hi Otakar
This is not a new configuration. Already which is working fine..
From last two days we are facing the running configuration sync issue.
Note : We have tried by clicking the Sync to Peer hyperlink but its not sync
06-19-2019 09:33 PM
Check the config log to see what was last change made?
Also try this from Passive PA --request high-availability sync-to-remote running-config'
06-19-2019 09:39 PM
Do you have link monitoring enabled?
06-19-2019 09:45 PM
06-19-2019 10:30 PM
on the passive device can you break the HA by using " request system restart" and verify sync once it is up(as it will restart the all the system deamons).
before that on the passive device cli generate a techsupport file & do a scp to the TAC upload server for analysis.
06-20-2019 10:02 PM
any update on this?
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