How do I select an asset when filing a support case?

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How do I select an asset when filing a support case?

L0 Member


Weird question, but I'm trying to make a support case for a firewall, and I'm on Step 4, where it's asking me to "Please select the asset for which you are filing the case." No matter where I click in the table, there doesn't appear to be any way to actually select something. This is both on Firefox and Chrome.


Scrolling to the right doesn't help either. No indication of where to click to select an asset.



I'll try on Edge, but if I can't imagine it'll work there. Any help would be appreciated.


L0 Member

Tried it on Edge too, still same issue. It's not letting me select ANYTHING; it's only highlighting the words when I click

Did you ever figure out what was causing this?

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