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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Failed to renew device certificate

Sorry, not sure what board to post this on, as it's my first support post. Getting an error on my Primary PaloAlto firewall: Failed to renew device certificate.Failed to send request to CSP server.Error: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to certificatetrusted.paloaltonetworks.com:443 When I log onto the firewall, it shows th...

esheldon by • L0 Member
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Question about moving objects...

I have some security rules on a device group using shared addresses groups. I need to move these objects to the device group but I'm not finding an easy way so far. I can't simply move the address group, panorama doesn't allow because rules are using the shared group and won't automatically inherit the new location. I can clone the address group...

Evahi21 by • L0 Member
  • 2679 Views
  • 1 replies
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HA malfunctioned due to data plane down

Hello We have PA-3220 and its running 9.0.12. recently i saw that HA status is showing that "HA malfunctioned due to dataplane failed" and we cannot push any configuration on the firewall due to "dataplane failed" error message. Please suggest what can cause this error. I also see "the dataplane is starting" critical log message under system log...

Resolved! Fan noise on PA-850 gateway

I have a new PA-850 firewall. Its cooling fans are very loud even when idle. Is there a setting where the fan speed can be adjusted?

SSL Decryption and Reddit Posting

Last year I implemented a rule to allow users in my company access to the reddit.com site. It is in our company policy to disallow sharing messages on social media, so I implemented this rule with URL filtering (chat/messages/etc...) and only allowing the appid "reddit-base", not "reddit-posting". This worked at the time, and has stopped functio...

how to monitor PA firewall interface IP address using SNMP monitoring

Below KB don't contain OID 1.3.6.1.2.1.4.20 . I am looking for this OID (provides the addresses and the link to the interfaces you've sent through)to receive firewall interfaces IP address using snmp. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaSCAS Please confirm if PANOS 10.0.7 or any PANOS can capable of sendi...

Migrating from a pair of 850s to a pair of 3220s!

It is my understanding that I should be able to export my config on the primary PA-850 and import it to the primary PA-3220. I know that there are more RJ45 ethernet ports on the PA-3220, so I will update Ethernet1/9 to Ethernet1/13 and Ethernet1/10 to Ethernet1/14. I am also planning on using the HSCI port for HA, so I will need to update HA1...

Multiple External IPs to Multiple Firewalls

I am sure this is going to be something simple, but I am admittedly stumped (not hard to do). I have a block of External IP addresses assigned by our ISP , say 172.10.10.10/29 The gateway is 172.10.10.10 . This contains a single physical port . This is connected to a switch to allow distribution of multiple ports. I have 2 firewalls attached....

peeryog by • L1 Bithead
  • 2570 Views
  • 1 replies
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Resolved! push to devices failed after upgrade to 10.0.6

Push to devices failed after upgrade to 10.0.6, we currenty try to push a change on Panorama for a pair of firewallsrunning all 10.0.6 , the commit to panorama went well , but after choice the specific device group and template stack we clicked validate to device group and this showed failed, the same for validate for template, we push anyway an...

Internet speedtest from PAN

Is it at all possible to determine circuit capacity directly from the PAN?Esentially what im trying to do is run a intenret speedtest directly from a PAN.What would be perfect is the ability to run an iperf client direclty off a PAN

ivan01 by • L0 Member
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  • 2 replies
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Resolved! Routing issue with Palo alto

Hello everyone!I am experiencing an odd problem.I have 3250 HA pairs. I have configured 2 aggregate(L3 trunk) interfaces and added sub interfaces to these aggregate.The first problem is the firewall itself can not ping directly connected device by using "ping source x.x.x.x host y.y.y.y" command.Every sub interface has management profile assigne...

ESXI Server & Palo Alto: The Inside Hosts that's on the same port Group as Palo Alto (inside interface) cant ping the Palo Alto inside Interface.

I have a ESXI Server with firewall (Inside, DMZ and Outside) zonesPalo Alto has a security rule to allow interzone traffic from inside to outsidePalo Alto has NAT configured for Outside Interface When I try to ping from host to host on in the same port group...all is good.When I try to ping from host to the Inside Firewall Interface, the ping ti...

ETate by • L1 Bithead
  • 2220 Views
  • 1 replies
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