PANOS firewall Upgrade from panaroma Error

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PANOS firewall Upgrade from panaroma Error

L0 Member

I have paloalot firewall that is managed via panaroma. The firewall doesn't have internet connectivity and only panorama does. On the panaroma I have downloaded both the 9.1.0 base and 9.1.9 maintenance version. When trying to install 9.1.9 from panaroma I get the below error. 


Image uploaded. Installation initiated. Loading into software manager.
Failed to install panos PanOS_5200-9.1.9 with following errors.
The required base image must be loaded before this image can be loaded.


Can we upload the base version using "upload only to device (do not install) " and then install the 9.1.9 from panaroma?. Or is there any alternative way to upgrade the the firewall from panaroma. 





Cyber Elite
Cyber Elite

@Djanju Yes you need to download base image but no need to install it.




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Hi @MP18 , do you mean download 9.1.0 on the panaroma or the firewall ? I downloaded (both 9.1.9 and 9.1.0) on the panaroma, and then tried installing 9.1.9.



Cyber Elite
Cyber Elite


Onto the firewall. It will use some of the files in that installer package when installing the 9.1.9 package.



Is it possible to download the software in the local firewall since @Djanju  says the local firewall doesn't have internet connectivity?


I personally never did PAN OS upgrade from the Panorama.

I prefer to do it locally from the firewall.


Did you done PAN OS upgrade before this from Panorama?

I will prefer to do it from firewall itself if you do not have many firewalls to upgrade.

If you firewall does not have internet connection then you can export the base version from Panorama to your PC and then import from your PC to the firewall.




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