07-13-2021 08:27 AM
I have paloalot firewall that is managed via panaroma. The firewall doesn't have internet connectivity and only panorama does. On the panaroma I have downloaded both the 9.1.0 base and 9.1.9 maintenance version. When trying to install 9.1.9 from panaroma I get the below error.
Image uploaded. Installation initiated. Loading into software manager.
Failed to install panos PanOS_5200-9.1.9 with following errors.
The required base image must be loaded before this image can be loaded.
Can we upload the base version using "upload only to device (do not install) " and then install the 9.1.9 from panaroma?. Or is there any alternative way to upgrade the the firewall from panaroma.
07-13-2021 08:38 AM - edited 07-13-2021 08:39 AM
Hi @MP18 , do you mean download 9.1.0 on the panaroma or the firewall ? I downloaded (both 9.1.9 and 9.1.0) on the panaroma, and then tried installing 9.1.9.
07-13-2021 10:21 AM
Onto the firewall. It will use some of the files in that installer package when installing the 9.1.9 package.
07-13-2021 11:56 AM
Is it possible to download the software in the local firewall since @Djanju says the local firewall doesn't have internet connectivity?
07-13-2021 07:04 PM
I personally never did PAN OS upgrade from the Panorama.
I prefer to do it locally from the firewall.
Did you done PAN OS upgrade before this from Panorama?
I will prefer to do it from firewall itself if you do not have many firewalls to upgrade.
If you firewall does not have internet connection then you can export the base version from Panorama to your PC and then import from your PC to the firewall.
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