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New LIVE AMA event, LIVEcommunity Team Roundtable!

If you are curious to know more about how the LIVEcommunity works, have a chance to chat with community team members, or ask a non-technical question? Now’s your chance! The floor is open for all you burning questions now through June 24. The LIVEcom...

jdelio by Community Team Member
  • 1 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

HA sync times

Recently I have noticed that it is taking longer to commit and sync the changes from my active PA to my passive PA and the management plane ramps up to 38%. any suggestions

jdprovine by L4 Transporter
  • 7 replies

Management CPU Utilization is 100%

Our PA-500 management utlization reaches 100% sometimes...according to PA support, There's a process called '' runs every 15 minutes for log indexing.We need to reduce the management plane traffic for better performance. Any suggestions?

Resolved! how interpret MAC in pcap

Hello,I have a doubt about how to interpret macs in rx pcap and tx pcap. I thought that:when the traffic enter a layer 3 interface:the mac destination addres in rx file must be the mac of ingress interface?and in tx the source mac, must be the mac of...

Marivi by L3 Networker
  • 2 replies

Resolved! Split-Brain Enable HA Config Change

We are setup as active/passive and have intentionally caused a split-brain with our firewalls (5050's) by removing one from vwire mode and removing all cables except mgmt port to perform some migration activities. We left the "Enable HA" checked on b...

Resolved! youtube application

Hello I have a doubt about applications:If I search in my palo alto object>applications search: youtube I obtain next outputI can add to a policy rule youtube but when I open I found that don't have dependency, and implicitly application uses.I s cor...

youtube 2.JPG
Marivi by L3 Networker
  • 3 replies

QOS for multiple user addresses

Hi i need to create a qos policy to limit downloads and uploads of user addresses objects created on palo alto device i know that i will ceate a qos profile for down and up , choose a class , priority and type guaranteed and max BW then create a qos ...

AKabary by L2 Linker
  • 8 replies

Resolved! 3200 and 5200 Series New Interface Types

Can you please help us with the new 3200 and 5200 interface types, because it is not very clear in the hardware documentation? The firewalls now have HA1 and HA1-Backup dedicated ports. The 5200 also have AUX-1 and AUX-2. Can we still use any other d...

BatD by L4 Transporter
  • 1 replies

Resolved! Problem of PA-220 behind another router

Got a PA-220 to test.Want to setup something like below:Internet <-> Juniper SSG-140 (GW: <-> PA-220 <-> user's device ( 1. The SSG-140 can reach internet2. The PA-220 external port ( can reach internet too3. T...

jeremylo by L2 Linker
  • 2 replies

Upgrade to PAN-OS 8.0.11 causes device restart loop

I performed an upgrade on a HA Pair of PAN-5220 firewalls from PAN-OS 8.0.7 to PAN-OS 8.0.11 and once the firewalls booted up they would run for about 5 minutes, alarm (red LED on device) and then reboot, over and over and over. Even with only one fi...

Can I block IP immediately using EBL?

Hello I am using the Palo Alto Next Generation Firewall PA-3020 / PAN OS 7.02. I use EBL to block IP. After testing, it will take a long time for IP registered in the text file to be applied to the firewall. Of course, i set "repeat" to 5 minutes in ...

ragonfly by L0 Member
  • 1 replies

Resolved! PA-3260 hardware specification

Hi All, Does anybody know what CPUs are used and how many ram is installed for PA-3260?Our potential customer wants the hardware specification including CPU/RAM information but I cannot find those information. What I only found is following which onl...

Sharefile custom URL site allow

We block access to as a whole. But we do have a company site which we allow access to. The problem that I am running into is this, when a user attempts to download a file from our sharefile site a random number will be gen...