How to disable cortex xdr on home computer

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to disable cortex xdr on home computer

L0 Member

Hi, cortex xdr was instaled on my computer and now i dont have acces to my network, i tried everything but i cant disable cortex.

can somebody help me to disable and uninstall this program?

2 REPLIES 2

Community Team Member

Hi @TilenG ,

 

You can use the cytool utility. You should be able to find it under 'C:\Program Files\Palo Alto Networks\Traps\cytool.exe'.

 

Type the following command to disable Anti-tampering:
cytool protect disable

It will ask for the password

 

This allows you to stop services, uninstall or do whatever you need to do.

 

Source:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.7/Cortex-XDR-Agent-Administrator-Guide/Cytoo...

 

Kind regards,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hi kiwi,

I already tryed this but when i try to write pasaword icant do anything in console.

Thanks for help.

  • 9361 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!