How to disable cortex xdr on home computer

[TilenG]

Hi, cortex xdr was instaled on my computer and now i dont have acces to my network, i tried everything but i cant disable cortex.

can somebody help me to disable and uninstall this program?

[kiwi]

Hi @TilenG ,

You can use the cytool utility. You should be able to find it under 'C:\Program Files\Palo Alto Networks\Traps\cytool.exe'.

Type the following command to disable Anti-tampering:
cytool protect disable

It will ask for the password

This allows you to stop services, uninstall or do whatever you need to do.

Source:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/7.7/Cortex-XDR-Agent-Administrator-Guide/Cytoo...

Kind regards,

-Kiwi.

[TilenG]

Hi kiwi,

I already tryed this but when i try to write pasaword icant do anything in console.

Thanks for help.