Installing Global Protect on Mac not working.

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Installing Global Protect on Mac not working.

L0 Member

I have downloaded and installed the latest GlobalProtect for Mac.  The install does not show any errors, but the agent does not seem to have started.  Rebooted and installed again, but still no joy.

 

I am running 10.12.5, Sierra on a 2010 Mac Mini with 8GB of RAM.

1 accepted solution

Accepted Solutions

L3 Networker

Installing GP on mac is little tricky. 

I assume you are not checking both install and uninstall together in the installation prompts(attached). Because it happened to me once.

Screen Shot 2017-06-16 at 12.15.23 PM.png

(or)

Look for GP in the activity monitor.

Spotlight(or cmd+space) --> type activity monitor.

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2 REPLIES 2

L3 Networker

Installing GP on mac is little tricky. 

I assume you are not checking both install and uninstall together in the installation prompts(attached). Because it happened to me once.

Screen Shot 2017-06-16 at 12.15.23 PM.png

(or)

Look for GP in the activity monitor.

Spotlight(or cmd+space) --> type activity monitor.

Yes, that fixed the problem.  I was definitely checking the box beside the uninstaller.  I guess I thought that meant to install the uninstaller!

 

Thanks!

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