Is PAN-agent supported for win7?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Is PAN-agent supported for win7?

L2 Linker

Tried to install pan-agent 3.1.2 in Win7 32bit workstation. Installation is ok, but after that I see "Please start PanAgent Service first" in the Agent Status (but the same time PanAgentService is running. I tried stop\start service, restart PC - didn't help)

So, is it supported? If not - when it will be supported? If yes - what's may be wrong in my config?

Andrey

3 REPLIES 3

L4 Transporter

Hi Andrey,

Can you please open up explorer, navigate to the directory where the PAN-agent software has been installed. Once you are there, can you please select the .exe file, right click on it and run as administrator. This should resolve the issue you are seeing. Please let us know if this works for you.

Thanks

Manish

Thanks,

it's ok now.

Hi,

The reason that it doesn't work is that Windows 7 and 2008 do not run app by administrator account by default. E.g. if you run cmd.exe in Windows 7 for some commands it will prompt you to run the cmd.exe by administrator account in order to execute the command successfully.

  • 2335 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!