Issues installing the Terminal Server Agent on Server 08R2

[SDorsey]

I have this same issue at two separate clients. I installed the agent under elevated priveledges but once it is installed an I open it, I cannot click on any of the menu options. If I click on Restart Server, it says "query service fails with error5".

Did I skip a step or am I missing something? I have the regular user ID agent setup just fine at each client.

[SDorsey]

Update: despite the above issue, the PA reports it is connected just fine to the TS agent. However, it is not pulling in the username in the URL filtering tab.

[mbutt]

Hi,

While installing the Agent can you make sure to run it as an Administrator and see if that resolves your issue.

Thank you

Numan

[SDorsey]

Thanks for your suggestion. When I mentioned in my original post, "I installed the agent under elevated priveledges", I meant that I installed as Administrator.

Thanks!

[SDorsey · Accepted solution]

Ah.. I installed it as Administrator but it appears each time you want to open the Agent, you have to run as Administrator then too.