Issues installing the Terminal Server Agent on Server 08R2

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Issues installing the Terminal Server Agent on Server 08R2

L4 Transporter

I have this same issue at two separate clients. I installed the agent under elevated priveledges but once it is installed an I open it, I cannot click on any of the menu options. If I click on Restart Server, it says "query service fails with error5".

Did I skip a step or am I missing something? I have the regular user ID agent setup just fine at each client.

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Accepted Solutions

L4 Transporter

Ah.. I installed it as Administrator but it appears each time you want to open the Agent, you have to run as Administrator then too.

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4 REPLIES 4

L4 Transporter

Update: despite the above issue, the PA reports it is connected just fine to the TS agent. However, it is not pulling in the username in the URL filtering tab.

L5 Sessionator

Hi,

While installing the Agent can you make sure to run it as an Administrator and see if that resolves your issue.

Thank you

Numan

Thanks for your suggestion. When I mentioned in my original post, "I installed the agent under elevated priveledges", I meant that I installed as Administrator.

Thanks!

L4 Transporter

Ah.. I installed it as Administrator but it appears each time you want to open the Agent, you have to run as Administrator then too.

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