Issues with PAN-OS 10.2 Upgrade – Missing Configuration After Update

[johny76trek]

Hello everyone,

I recently performed an upgrade from PAN-OS 10.1 to 10.2 on our firewall, and we’ve noticed that some of the previous configuration settings seem to have disappeared post-upgrade. Specifically, some custom address groups and security policies are missing, while others remain intact.

Has anyone encountered this issue with PAN-OS upgrades? Any advice on how to recover or troubleshoot missing configurations?

[kiwi]

Hi @johny76trek ,

Did you create configuration backups that you can review/load ?

Also try checking configuration versions.

You can check these under Device > Setup > Operations > Load (select a named one or a numbered version to compare older configs against the current config).

Hope this helps,

Kim.