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04-29-2016 01:02 AM
How can i know the version installed in UserID agents server from Palo Alto????
i tried show user user-id-agent statistics but Version shows the protocol version, not the real version client UserID
04-29-2016 05:25 AM
it is the version of the protocol used by the UIDagent to communicate with the firewall, the software version can be different
04-29-2016 02:57 AM
Hi
The firewall does not collect the minor version details of the UIDagent, the client only needs to use the supported major version for the PAN-OS installed on the firewall.
To check the installed client's minor version , you will need to check on the server itself
04-29-2016 03:28 AM
So the Version 5 in command "show userid statistics" means the prococol version and the major version of UserID in servers??
04-29-2016 05:25 AM
it is the version of the protocol used by the UIDagent to communicate with the firewall, the software version can be different
11-21-2016 10:27 AM
Hello,
You can use this CLI command to get the version of UserID agent :
> show user user-id-agent config name agent_name
OS: Microsoft Standard Edition (build 9200), 64-bit
Product Version: 7.0.4-5
Protocol Version: 5
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