Know UserID version agents from Palo Alto

[soporteseguridad]

How can i know the version installed in UserID agents server from Palo Alto????

i tried show user user-id-agent statistics but Version shows the protocol version, not the real version client UserID

https://live.paloaltonetworks.com/t5/Learning-Articles/What-Does-the-Version-for-quot-Show-User-User...

[reaper]

Hi

The firewall does not collect the minor version details of the UIDagent, the client only needs to use the supported major version for the PAN-OS installed on the firewall.

To check the installed client's minor version , you will need to check on the server itself

[soporteseguridad]

So the Version 5 in command "show userid statistics" means the prococol version and the major version of UserID in servers??

[reaper · Accepted solution]

it is the version of the protocol used by the UIDagent to communicate with the firewall, the software version can be different

[dannon]

Hello,

You can use this CLI command to get the version of UserID agent :

> show user user-id-agent config name agent_name

OS: Microsoft Standard Edition (build 9200), 64-bit
Product Version: 7.0.4-5
Protocol Version: 5