logged in user are sent to captive portal

L4 Transporter

"debug user-id dump probing-stats" is only giving me statistics

how can i view/export all the logs that are relevant to the user-id proccess so when a user tells me that he have been redirected to the captive portal. so i could take a look at the log in the time that a user complained, i will have is IP also and see WHY paloalto didnt have the mapping because he should had it


L3 Networker

If you are using the user id agent and not the agentless you should see the probing failures in the debug log under palo alto networks folder under which you have installed the user id agent.

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