M500 got rebooted - reportd process

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M500 got rebooted - reportd process

Cyber Elite
Cyber Elite

we got alert here

 

SYSTEM ALERT : critical : reportd: restarts exhausted, rebooting system

how can i find the cause of reboot?

MP

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As per PA we are hitting some bug where we see so many reportd crashes  and they want us to upgrade to 8.1.5

 

 

MP

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L7 Applicator

Hi @MP18

 

Did the restart occur at the time when the panorama appliance generates the scheduled reports or when you (or another admin) run another custom report?

In any case this sounds like you should generate the tech support file and open a support case.

seems no one was running any reports on the panorama

opened tac case lets see what they find

MP

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As per PA we are hitting some bug where we see so many reportd crashes  and they want us to upgrade to 8.1.5

 

 

MP

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This is  happening  to Panorama in Azure as well. This is weird problem. 

I have opened a TAC case. 

I am doing code upgrade today and then monitor for a while for reportd crash

MP

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