M500 got rebooted - reportd process

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MP18
Cyber Elite

M500 got rebooted - reportd process

we got alert here

 

SYSTEM ALERT : critical : reportd: restarts exhausted, rebooting system

how can i find the cause of reboot?

MP

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MP18
Cyber Elite

As per PA we are hitting some bug where we see so many reportd crashes  and they want us to upgrade to 8.1.5

 

 

MP

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vsys_remo
Cyber Elite

Hi @MP18

 

Did the restart occur at the time when the panorama appliance generates the scheduled reports or when you (or another admin) run another custom report?

In any case this sounds like you should generate the tech support file and open a support case.

MP18
Cyber Elite

seems no one was running any reports on the panorama

opened tac case lets see what they find

MP
MP18
Cyber Elite

As per PA we are hitting some bug where we see so many reportd crashes  and they want us to upgrade to 8.1.5

 

 

MP

View solution in original post

Psrivastava
L2 Linker

This is  happening  to Panorama in Azure as well. This is weird problem. 

I have opened a TAC case. 

MP18
Cyber Elite

I am doing code upgrade today and then monitor for a while for reportd crash

MP
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