Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Malicious file not getting blocked

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Malicious file not getting blocked

L4 Transporter

 

Hello,

 

An email attachment has been classified by Wildfire as malicious. However, it was not blocked and just an alert was logged.

Below are two screenshots from the Wildfire submission and threat logs.


Any idea why has the Vulnerability Protection classified this threat as medium even though WildFire classified this file as malicious? How to make sure it is blocked?

 

Log.jpgWildfire.jpg

Thanks in advance.

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@Farzana,

Something to keep in mind as well is that most documents that I see from SMTP has to be sent to wildfire and the verdict has to come after it's been analyzed; so dropping it on the fly doesn't really work that well and might not be advisable depending on your companies tolerance to any false positive emails being unrecoverable.  

View solution in original post

2 REPLIES 2

Community Team Member

Hi @Farzana,

 

I'm guessing you don't have your device configured to drop this.

 

The default WildFire action for the SMTP decoder is alert :

 

default action for smtp decoder is alertdefault action for smtp decoder is alert

 

 

 

Also, this article might be useful :

How-to-Enable-WildFire-to-Block-File-with-malicious-Verdict

 

Hope this helps !

-Kiwi.

 

 

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Cyber Elite
Cyber Elite

@Farzana,

Something to keep in mind as well is that most documents that I see from SMTP has to be sent to wildfire and the verdict has to come after it's been analyzed; so dropping it on the fly doesn't really work that well and might not be advisable depending on your companies tolerance to any false positive emails being unrecoverable.  

  • 1 accepted solution
  • 2109 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!