Missing ikemgr.log

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Missing ikemgr.log

L0 Member

I wanted to delete the ikemgr.log.old, however, I deleted the ikemgr.log

Now no vpn logging is available anymore. I already restarted the management plane. No luck.

Does somebody know what to do?


Cyber Elite
Cyber Elite


Contact support and open a case. 

😉 I already did in the mean time....

L5 Sessionator

Hi Gerben,


I have previously had this issue with a log file, the fix in our case was to restart the corresponding process. Does ikemgr.log come back if you restart the ikemgr process as per the below?


debug software restart process ikemgr





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