MLAV cloud error, all machine Learning engines stopped

[KAckerman12]

Received this high-alert message on a PA5220 (10.0.8-h4) this morning, "MLAV cloud error, all machine Learning engines stopped". Has anyone else received this message before? If so, what steps should I take to troubleshoot and resolve the message? Thank you.

[SalvatoreG]

Same here, since today. Really annoying that there is no response to an old problem.

PA460 10.1.13-h1

[mrjcap]

Same here as well. I got like 400 email alerts last night. Quite annoying.

[JohanSGS]

Got 'm too 😞 From PA220 and PA440, at releases between 10.2.9 en 10.2.10h1. 

[MarutKongman]

 Same problem receive "MLAV: Unknown error." every 5 minute

[kosonju]

We started to see alerts in system log "MLAV: Unknown error." every 5 minutes. HA-pair of PA-3430, software 10.2.5.

[Tinkani]

+1

[AhmetAKPINAR]

We have same issue, I think it's a global situation, but there is no exact information yet

[Sklecker]

We have the same issue here since last night. So I'm not alone... 😅

[domaine-reseau]

Also in the same situation 😑

[sdolen]

Please Palo Alto, please add email rate limiting, I don't need 750 messages about MLAV: Unknown error, just a few would be nice. 😵

[J.Ken535641]

We are in the same situation...could you please let us know the root cause of the "MLAV: Unknown error"? and when it could be fixed?

[BillSantoro]

Same situation here: MLAV: Unknown error. every 5 minutes.  I'm glad you guys posted about this otherwise I'd think it was related to the upgrades I did yesterday.

[Jsullivan-sws]

+1 Same issue began with us yesterday.

[BillSantoro]

This is an interesting way to celebrate System Admin Day, Palo Alto.

[jthmpsn2]

No changes from yesterday (issues started around 4:30pm (ish) Eastern US TZ. I posted previously but have now opened a ticket with PA as no-one seems to have responded to anyone here. If I hear anything that's useful I'll update with another post here.

If any of you hear anything, I'd appreciate the same. 🙂