12-03-2021 12:23 PM
We have taken over an account. I need to move 4 firewalls for our customer from their existing support portal into our support portal. Can someone give me directions here to get started.
-Mark
12-03-2021 02:08 PM
Hi @mkinneyita ,
Here is a great article to transfer a device in the support portal -> https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNQCA0. You may need to take additional steps for legal transfer.
Thanks,
Tom
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