Move Customer devices into our support portal

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Move Customer devices into our support portal

L0 Member

We have taken over an account.  I need to move 4 firewalls for our customer from their existing support portal into our support portal.  Can someone give me directions here to get started.

-Mark

1 REPLY 1

Cyber Elite
Cyber Elite

Hi @mkinneyita ,

 

Here is a great article to transfer a device in the support portal -> https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNQCA0.  You may need to take additional steps for legal transfer.

 

Thanks,

 

Tom

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