06-06-2017 01:20 PM
we recently upgraded from PAN-OS 7.1.10 to 8.0.2 and some (but not all) websites are no longer decrypting
For instance, gmail doesn't decrypt anymore and we have a rule that allowed that application. Since that traffic isn't decrypted, it comes up as SSL and isn't applied.
Any known issues in 8.0.2 that would cause this?
Any way to fix it?
Heath
06-06-2017 01:35 PM
Hi @HeathRamos
On what hardware do you see these problems? Is it "only" gmail or google in general?
I am not aware of general problems but I also noticed some hardwarespecific issues with specific TLS 1.2 websites (PA-5020 works; PA-3020 does not work).
Regards,
Remo
06-06-2017 01:43 PM
we have a PA-3020.
I am mainly concerned about web-based emails
mail.google.com doesn't decrypt
eas.outlook.com doesn't decrypt
06-06-2017 02:07 PM
mail.google.com does not look very special ... https://www.ssllabs.com/ssltest/analyze.html?d=mail.google.com&s=2607%3af8b0%3a4005%3a806%3a0%3a0%3a...
Do you have a decryption profile applied to your decryption rule?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
