Outbound decryption and PAN-OS 8.0.2

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Outbound decryption and PAN-OS 8.0.2

L1 Bithead

we recently upgraded from PAN-OS 7.1.10 to 8.0.2 and some (but not all) websites are no longer decrypting


For instance, gmail doesn't decrypt anymore and we have a rule that allowed that application. Since that traffic isn't decrypted, it comes up as SSL and isn't applied.


Any known issues in 8.0.2 that would cause this?


Any way to fix it?






Cyber Elite
Cyber Elite

Hi @HeathRamos


On what hardware do you see these problems? Is it "only" gmail or google in general?

I am not aware of general problems but I also noticed some hardwarespecific issues with specific TLS 1.2 websites (PA-5020 works; PA-3020 does not work).




we have a PA-3020.


I am mainly concerned about web-based emails


mail.google.com doesn't decrypt


eas.outlook.com doesn't decrypt

mail.google.com does not look very special ... https://www.ssllabs.com/ssltest/analyze.html?d=mail.google.com&s=2607%3af8b0%3a4005%3a806%3a0%3a0%3a...


Do you have a decryption profile applied to your decryption rule?

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