PA-2020 Software Upgrade

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PA-2020 Software Upgrade

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Does anyone have experience when upgrading from version 4.1.6 to version 5.0.0? I am wondering (outside of the release notes) if anyone has seen bugs.

Thanks

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Accepted Solutions

L6 Presenter

Here's a link to critical issues and the specific bugs to watch out for.

46076Critical5.0.0Process devsrvr constantly crashes when the config has an address group ,with multiple /32 ip-addresses , configured under "translated address" in source translation NAT rule.Firewall goes into a reboot loop due to constant devsrvr crashes.Multiple /32 address-objects in an address-group was causing a crash condition for devsrvr.

The individual addresses or address objects in an "Address Group"can be directly configured as the translated source address(es) inside the NAT rule to avoid devsrvr crash.

5.0.0-h1, 5.0.1

46405High5.0.1Connection to user-id agent keeps flappingUser-ID agent connection keeps flapping.

The User-ID agent on a Windows 2008 server was intermittently failing to respond when the directory contained 50,000+ users, causing valid user to IP mapping information to be deleted on the firewall. This occurred when the session limit of the firewall was being reached. Issue was due to a buffer problem that occurred when trying to write the user to IP mapping to the firewall. In order for this fix to work properly, the User-ID agent must be at 5.0.1 or later.

NOTE: The fix for 47948 is the ONLY complete fix for this issue. So please look at the next entry for deciding which release to upgrade to.

None5.0.3 , 4.1.12 , 4.1.11-h1
47948High5.0.2 ,4.1.11User-ID process constantly running on very high CPUUser-ID process utilization reaches over 100% causing  high MP CPUThe User-ID process on the firewall was consuming excessive CPU resources due to improper rate limiting of unknown IP address requests.None5.0.3 , 4.1.12 , 4.1.11-h1

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3 REPLIES 3

L6 Presenter

Here's a link to critical issues and the specific bugs to watch out for.

46076Critical5.0.0Process devsrvr constantly crashes when the config has an address group ,with multiple /32 ip-addresses , configured under "translated address" in source translation NAT rule.Firewall goes into a reboot loop due to constant devsrvr crashes.Multiple /32 address-objects in an address-group was causing a crash condition for devsrvr.

The individual addresses or address objects in an "Address Group"can be directly configured as the translated source address(es) inside the NAT rule to avoid devsrvr crash.

5.0.0-h1, 5.0.1

46405High5.0.1Connection to user-id agent keeps flappingUser-ID agent connection keeps flapping.

The User-ID agent on a Windows 2008 server was intermittently failing to respond when the directory contained 50,000+ users, causing valid user to IP mapping information to be deleted on the firewall. This occurred when the session limit of the firewall was being reached. Issue was due to a buffer problem that occurred when trying to write the user to IP mapping to the firewall. In order for this fix to work properly, the User-ID agent must be at 5.0.1 or later.

NOTE: The fix for 47948 is the ONLY complete fix for this issue. So please look at the next entry for deciding which release to upgrade to.

None5.0.3 , 4.1.12 , 4.1.11-h1
47948High5.0.2 ,4.1.11User-ID process constantly running on very high CPUUser-ID process utilization reaches over 100% causing  high MP CPUThe User-ID process on the firewall was consuming excessive CPU resources due to improper rate limiting of unknown IP address requests.None5.0.3 , 4.1.12 , 4.1.11-h1

That was ever so helpful and thank you most kindly for that.

our pleasure! Smiley Happy

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