General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! User Identification Timeout - What to do ?

Dears,

I have Palo Alto consolidated and working fine in my network but sometimes I have to do some changes on AD groups to give some rights to some users...

I am realizing that all changes delays too much to take effect in Palo Alto, I think is becau

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Resolved! Commit All Failed

Hi,

I getting commit all failed (Maximum number of address exceeded for this platform) when trying to install a policy on PA-200 and PA-500 firewalls. Any ideas on how to resolve this?

Partie.

Panorama 4.1.7 issues

1. Dear Team,

I have recently installed panorama software (Software Version 4.1.7) and after the configuration, I came across the following issues:

· The managed devices in panorama software (Panorama Tab->Managed devices->shared policy status

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Mail filtering

Hello,

Can someone explain or tell me where to find information about mail filtering ?

For example, I'd like to be able to filter mail based on attachments (reject email with ".exe", etc.)

Is it possible to do so ?

Thank you,

Yoann

Resolved! does globalprotect support dynamic ip?

hi, since in the configuration of external gateway ip in portal config is static. so do you have any trick to support the dynamic IP ?

I have a L3 deployment, and I need to support a link fail, Aggregate interface is not a solutions since QoS is not supported in aggregate interfaces, the firewall will be connected to the switch core but STP dont work in PA firewall. How c

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Site Visited User Report by Time.

Hi,

We have migrated from WebMarshal to using the PaloAlto and can generate most of the reports we need to except for a report that shows the time spent on a Website by a user over a selected period of time. This is quite handy to see who is really t

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Failed to get portal config from portal

What conditions allow the GP coffig to be downloaded? I have the GP configured and am able to dowload the client. No cert error. I am using a single cert. Firewall is in 4.1.4 & GP is on 1.1.4.

Here is the error from the PANGP Service logs:

(T6460)

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Resolved! UserID not 'working'

I've got a PA500 pair with 4.1.7 where PAN agent has been replaced with group mapping, whereby I now need to install a user-id agent instead of the PAN agent to get any user details in the logs and use in policy (is that statement correct?)

I'm having

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VPN PAN and TMG

I´m looking for a Guide to configure a VPN site-to-site between PAN and Microsoft TMG.

Regards,

Resolved! GlobelProtect cached Portal

I have multiple PaloAlto for diverent Customers. My Problem with GlobalProtect is that i often change the portal.

Now when i enter my credentials they just disapear and the clients connects anyway with the message

Using Cached Portal.

How can i delete t

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Resolved! QoS SFP interfaces

I have a question, in datasheets the number of the interface supported is equal to the number of the cober interfaces. For fiber interfaces (SFP or SFP+) is supported QoS?

SystemAlert: Websrvr

Hi @all,

can somebody explain the following event, please:

websrvr: exiting because service missed too many heartbeats

Currently I'm not able to connect to the UI via https, via ssh is all fine...

Well, how to deal with that issue?

Thx & cya

chris

panorama 4.1 support for Vmware ESX 5.0

Dear All,

Please let us know if panaorama 4.1 works on VMware ESX 5.0

when we loaded the vmdk file. the OS is getting reboted frequently.

Regards

Benny

Resolved! Singnature to detect Flashback trojon

Does PA have a Singnature to detect Flashback trojon?

Thanks

Mike

Discussions

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource