PA-3260 PAN OS 10.0.7 "Source User" Not Working

Showing results for 
Show  only  | Search instead for 
Did you mean: 

PA-3260 PAN OS 10.0.7 "Source User" Not Working

L1 Bithead

Hi - Trying to configure/setup source user however it is not working.

I configured my 2 domain controllers under Device\User Identification and added a valid domain account ,they show as connected.

All other settings are default , I am not sure what else I need to do.


Can anyone help ?





Cyber Elite
Cyber Elite


Sounds like this is a completely new setup and you haven't had this previously configured correct? Just from a basic setup standpoint if you're showing connected I would ensure that you have the Include/Exclude networks setup properly and that your zones have User Identification enabled and the Include List includes the IPs you want to pull user-id from.

  • 1 replies
  • 101 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!