PA-5220 OS upgrade from 10.1.0 to 10.1.10 stuck 45%

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

PA-5220 OS upgrade from 10.1.0 to 10.1.10 stuck 45%

L1 Bithead

When I upgrading two PA-5220 in HA , one was seccess upgrade to 10.1.10 ,but the other one is stuck pending 45% over one hour ,could anyone can help ?

 

"show job all" message like bellow: 

 

Alvin_omni_0-1692722038968.png

 


 

5 REPLIES 5

Community Team Member

Hi @Alvin_omni ,

 

When you say the firewall is stuck at 45% Is that during downloading or installing the new PAN-OS? Are you still stuck at 45%? 

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

yes, it's still stuck at 45% over 12 hours 

it's during installing PAN-OS 10.1.10 and still stuck in 45% over 12 hours

Cyber Elite
Cyber Elite

time to reboot the firewall and try install again

an upgrade can take a while and in some cases an hour is possible. 12 hours is,however, not normal

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

L0 Member

Reboot the firewall and try install again.
One question,  PAN OS 10.1.10 why?
Try with the prefert version of PaloAlto 10.2.4 H3 is the most stable

  • 1848 Views
  • 5 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!