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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Migration from Checkpoint R81.10 to PaloAlto

Hi Team, We need to migrate a cluster Checkpoint firewall to PaloAlto. We do not have any Zones configured in Checkpoint, but Palo should have Zones as it is zone based firewalls. May i know what is the best way to migrate? Any KB or guide that can give detailed info on migration from Checkpoint to Palo? Regards, Sanjay S

Ignite On Tour Stockholm, Sept 19th 2023

Wish to participate as an interested cyber security network technician but in private. How to do? Reason is that I am still on aprroval my new work and do not want to affect my approval. Best regards, Erik

Using Loopback interfaces for a site-to-site IPSEC VPN

Does anybody have experience configuring site-to-site IPSEC VPNs using loopback interfaces instead of phsical ones? If you are going to respond with a sassy comment (e.g. Why are you doing that? or That's dumb!) then please don't respond. I have a specific need. I have the VPN setup. I can send traffic to the remote end, but it appears that...

merrick by • L1 Bithead
  • 30123 Views
  • 13 replies
  • 1 Likes

list for PAN IPSEc Error Codes?

Hi Community, for a problem with IPSEC Tunnels I recently reviewed some ikemgr logs.Those included some Error Codes(for example error Code 19). I was just wondering if there exists a list with error codes and the explanation for those codes?I searched a bit and found lists with those codes but I think in this Case PAN has its own codes. (I am as...

unable to access Palo Alto Web GUI.

Hello, After a recent update from 8.1.20 to 9.0.0, we are not able to access the Palo Alto web GUI (hmmm.. can't reach this page) But we are able to ssh to the device though. We are updating the firmware to the latest version but now need to figure out how to bring up the web gui. our device model is pa 3020 any thoughts? Thank you.

Power supply unit for Paloalto PA-850

Hello everyone, I have Palo alto PA-850 at my warehouse which needs the power supply unit replacement. My colleagues says it should be DPS-500WB-2 B model but a lot of suppliers says they have DPS-500WB-1 A and it's the legal replacement. But I could not find any info about that. Can somebody tell me who is right here? Thanks!

Oleg_a by • L0 Member
  • 1574 Views
  • 1 replies
  • 0 Likes

PA VM Firewall

Hi All, I have issues configuring eth1/2 in the VM firewall. I have configured eth1/1 as internet facing interface. eth1/2 should be the MPLS facing interface. When checked on Vcenter the NIC is showing teh Mgmt interface IP and not the eth1/2. Tried manually setting up the eth1/2 MAC in the Network adapter on Vcenter and tried but still teh sam...

Log System setting

I want to set up messages to be sent to email Log Settings - Config I want every user who connects to the admin to receive an email no matter where the WAB or CLI or IP source comes from. @filter builder (severity eq informational) and (description contains 'logged in via WEB') or (description contains 'logged in via CLI') This is what I confi...

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Shalev by • L1 Bithead
  • 3458 Views
  • 9 replies
  • 0 Likes

DHCP Interface Stuck

Hi All, I have a situation where the Meraki sends error saying it cannot reach the internet which is connected to the PA and then to the Service provider's NTU. The NTU is providing DHCP connection to the PA's ethernet port. No error message is seen on the PA, but then each time this happens, we need to renew the DHCP Lease in the PA's interface...

Pras by • L4 Transporter
  • 2456 Views
  • 1 replies
  • 0 Likes

IP Wildcard mask for IPv6 adresses

Greetings! I am running a VM with PA-VM-KVM-11.0.0 and wanted to test the usage of "IP Wildcard Mask" addresses in Security Policy Rules. The addresses I want to select look like fd00:10:244:*:2000::/80 and "IP Wildcard mask" type for addresses seemed to be the way to go. However the doc reads: Enter an IP wildcard address in the format of a...

frigault by • L1 Bithead
  • 3155 Views
  • 1 replies
  • 0 Likes

Route to IPSec Tunnel

Hi All, I need to add a route pointing to a Tunnel interface. As the peer has dynamic IP have created the IPsec tunnel with Dynamic IP Peer Identification as its Hostname. To Add route in the VR as we do not have IP address if i just point it to the tunnel interface and select IP address as none would be enough? Or is there any other way to ...

Email Scheduler Not Working

Hi Team I am on panos 10.2.4 and having issues sending a test email via email scheduler via smtp.zoho.com.au Email profile has been configured and I can receive test emails but from the actual email schedulers I get a failed to send an email message can somebody please help? thank you

nevolex by • L3 Networker
  • 4915 Views
  • 3 replies
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Global Protect MFA with Google Authenticator

Dear Team, Please help me understand can we configure TOTP Google Authenticator(Free) for Global Project VPN users we have configured Global Protect VPN with AD authentication and want to configure the above solution. Thanks in Advance Regards Sandip Kumbhar

issue when import APP & Threat file

Hi, i have an issue when i tried to import the App & threat file into my palo alto but it shows the following error, Getting error "Failed to update content with following message: encfilesize is xxxx. No threat content update is applied. No valid Threat prevention license. exiting with 255" From device -> license, I can see my threat lic...

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