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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! error message after Panorama boot

Hi Anyone can help to take a look at the below error message after Panorama started to boot? Thanks [<ffffffff8114bb1d>] ext3_writeback_writepage+0xc4/0x159[<ffffffff810b80bd>] __writepage+0xe/0x26[<ffffffff810b8561>] write_cache_pages+0x25d/0x36a[<ffffffff810b80af>] ? mapping_tagged+0xf/0xf[<ffffffff810b86a7>] ...

kevinospf by • L3 Networker
  • 1579 Views
  • 1 replies
  • 0 Likes

Application and Threat update failing

hi, I am trying to update my content (Application and Threat) under Dynamic update, however it is continuosly failing with the below error,Enqueued Dequeued ID Type Status Result Completed------------------------------------------------------------------------------------------------------------------------------2019/02/07 19:43:17 19:43:17 1256...

Resolved! Arp Cache out time- Can be changed need to confirm

I was able to change the default arp cache timeout from 1800 to 3600. as shown below set system setting arp-cache-timeout<value> <60-65535> ARP cache timeout interval, in seconds> set system setting arp-cache-timeout 3600ARP cache timeout:3600mparmar2@BMS> show arp allmaximum of entries supported : 1500default timeout: 3600 se...

MP18 by • Cyber Elite
  • 13155 Views
  • 5 replies
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Resolved! no internet when connected to vpn

just setup GlobalProtect, when anyone connects to the vpn, they are able to access my company resources (file shares, remote server connections, etc) but they lose their internet connection. i have noticed that we are not getting a gateway assigned once we connect, i feel like that's the issue but i I can't figure out how to resolve this. I j...

branedge by • L2 Linker
  • 4538 Views
  • 4 replies
  • 0 Likes

Resolved! Precedence of Routing\NAT\Policy

Dear All, Dear All, I want to know what is correct precedence among Routing\NAT\Security Policy So If a packet hits on the outside zone of the Firewall then whether below process is correct? 1. Whether FW has route for the destination\5.5.5.5 ( If YES) 2. Whether there is any NAT policy (If YES) ( Assume -> After NAT, 5.5.5.5 translate...

Terminal Service Agent on Win2022- TDI filter (\Driver\PANTAD) was detected.

Hello together,we are using TS-Agent for User-ID on our Win 2016 servers.However, we are in process of replacing them with 2022 servers. Now, in our server eventlogs I see the following: "A TDI filter (\Driver\PANTAD) was detected. This filter has not been certified by Microsoft and may cause system instability."I have only found one knowledgbas...

Mr-Rolf by • L1 Bithead
  • 3214 Views
  • 2 replies
  • 0 Likes

Migrate from PA-3050 to PA-3410

Hi, I've been tasked with migrating from PA-3050 to PA-3410. The 3050 is on a customers premises running PAN-OS 8.1.11 and the 3410 we have in our lab running 10.2 at the moment. I note I cannot downgrade the 3410 to anywhere near 8.1. Does that mean I will need to upgrade the 3050 to suitable 10.2 version before I can export the config? Can a ...

Resolved! LACP on Passive Palo Alto

I am planning a new site and want to make sure my detailed design will not be a problem. I will have two PA-440s in Active/Passive High Availability mode. These will connect to a stack of Cisco C9300s. I will have an LACP port-channel connecting one port of each Cisco switch (ports g1/0/1 and g2/0/1 in the stack to PAN Eth 1 on act and PAN Eth 2...

setting up an email alert for license renewal in VM-100

How do i set up an email alert for expiring licenses in VM-100. i followed the steps to create an email profile and assigning it under log settings, under system but when i do the test, it always fails with timeout has reached error message. any help would be appreciated

systemd-resolved support for GlobalProtect Linux

My system is using systemd-resolved to manage name resolution.my /etc/resolv.conf is a symlink to /run/systemd/resolve/stub-resolv.conf When I connect to GP, my systemd is not aware that new DNS server and search domains are available. Is there a way to support this ? (like a post connection hook script)(note that /opt/paloaltonetworks/globalpro...

mickael by • L0 Member
  • 15245 Views
  • 3 replies
  • 1 Likes

Resolved! Unable to Open a Support Ticket

I am a superuser and I'm unable to open a support ticket as the "File a Support Case" radio button is grayed out. The device I am opening the support case for is covered. Please help.

Virus/Spyware download blocked page

I getting Virus/Spyware download blocked page when I have downloaded some file sine 08/08/2023. But before ago I can download that file. what happened?And I have checked Threat logs from Prisma and seen type was 'virus', Thereat ID/Name was 'Virus/Win32.Wgeneric.eaaoqu'. why before ago I can download this file?

Resolved! Multiple virtual routers - static route

Silly question but if you have multiple virtual routers in which virtual router should a static route be defined ? I guess it would be the VR associated with packets source adapter/associated zone ?

Nat type 2 , type 3 with playstation and xbox

Hello Everyone,I have a problem with NAT that my end users are reporting that I have not been able to get to the bottom of. I am the administrator of a large University and have multiple buildings for on site housing. 2-3k students live on site. Everything production wise is working fine but I keep having repeat tickets from students asking me ...

Resolved! Cant Download Panorama for esx ova

hi someone knows why i cant download panorama ova for esxi i read about it in some places and i have a support account but still cant find the right download. according to palo alto forums i should see above panorama updates panorama base images but i dont have it.

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