PA Antivirus content updated Signatures not able to view on Panorama Antivirus profile

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PA Antivirus content updated Signatures not able to view on Panorama Antivirus profile

L2 Linker
1. The issue is that customers are unable to see the signature exceptions of the Antivirus security profile in Panorama and firewall, but they are able to see the exceptions of other security profiles, so you need to check on the same.
2. First, we checked for this behavior and tried to manually upload the signatures and it was added successfully, but it was not automatically fetched and then checked if their is any explanation from palo alto for this, but there was none.
So, I need your suggestion on this behavior.
1 REPLY 1

Cyber Elite
Cyber Elite

@Purushotham,

First thing that would come to mind is that you have an exception excluded that doesn't actually exist in the profile and therefore it's struggling to get displayed properly. If you look at the exceptions in the CLI or through the XML directly try verifying that the listed exceptions are actually valid, if they aren't remove them and see if that addresses your issue.

  • 372 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!