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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Understanding Dynamic Updates Version

Hi! I struggle to understand the notation Version on both Apps&Threats and Antivirus updates. Our FW is isolated from the internet so we make the updates manually (downloading and uploading files).But what I don't get is the numbers, what is the second version? For example: When I look at the 8892 - 8959 Release notes,all I see is the 8892 v...

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mR00t_s5 by • L2 Linker
  • 1692 Views
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Global protect 6.2 not working with wifi 6 router

Hello everyone, I am facing issue with GP that if I connect with mobile Hotspot but when I connect my router which is wifi 6 router I am able to connect but my Taskbar hangs and my internet is blocked nothing is working. I have disabled ipv6 protocol as well. Seeking for quick help.

Bunty36 by • L0 Member
  • 2543 Views
  • 3 replies
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Submit an application to Applipedia

Hello,for a longer time I've been trying to submit an application to Applipedia via the form at https://www.paloaltonetworks.com/blog/submit-an-application/ - unfortunately no response after months of waiting. Is there please any other way how to contact somebody who could provide assistance in this matter?Thank you very much for any response!

parste by • L0 Member
  • 1381 Views
  • 1 replies
  • 0 Likes

URL Filtering - new category. "Not a valid reference"

When i try to push policy from Panorama, the push fails. Complaining of category 'artificial intelligence' being not a valid reference. I understand this is because the Apps & Threats dynamic update installed is not recent enough. However this only occured when i set the predefined URL category "artificial intelligence" to something other th...

Resolved! PA-445 HA Pair

Hi Team, I dont see dedicated HA ports in PA 445 in the Datasheet nor in the front panel links.Does it mean any of the interface can be used for HA by just configuring the IP? Or is there anything specific we need to do here? Can we plug in direct cables between the firewalls using the existing ports? Answers are much appriciated. Regards, S...

ARP data lost

Hello We ran into a sporadic issue (once per day) where the communication between the firewall and the router stops for ~30 seconds. A deeper analyze revealed that the firewall has no ARP entry of the router for a short time. Our ARP ttl is with standard values (1'800 seconds). Adding a static ARP entry fixes the issue, but this does not scale...

PA5060 can't install Application and Threats

Hi, I found when I use Dynamic update and install install Application and Threats, I can't finish the update. There are some info on my screen. Does any one can tell me what's happy?Operation InstallStatus CompletedResult FailedDetails .latest-content.tar.gz has not been downloaded. Download and try again

Resolved! PA-450 Software Check Now Not working

Hi,When I check the version update on the PA-450 firewall I use, it does not show new versions. The version I am currently using is 11.1.3. When I check from the software section, it does not appear in the version I installed. Has anyone encountered a similar issue?

Resolved! Firewall random reboots cause of critical error dnsproxy: restarts exhausted, rebooting system

Hey dear colleagues!Our customer faced an issue when firewall starts to randomly reboot without any reason. We requested a TSF and in even analyses we found that customer had Split Brain and this two errors: dnsproxy restarted unexpectedly however no known issue was identified. Please open a case if further assistance is required. dnsproxy: re...

Resolved! multiple virtual routers - routing between rfouters

Greetings,I have a network with 30 PA-440 using the native SD-WAN plugin and currently I'm using a single virtual router for all sites using SDWAN and also off to my ISP's (1 using static route, 2 using my private ASN).I am migrating to a public ASN and route but will still have the majority of my network using a private ASN. My thoughts were t...

Enquiry on Password Expiry and Change Period

Description: I have queries on Password profile This has to do with the settings “Required Password Change Period (days)”. We created a password profile to test this setting and to avoid affecting the rest of the users. We set this setting to 3 (days). We then created a testuser and applied the password profile to this testuser and commit. Aft...

Non Functional data plane due to this firewall rebooted

Hello Friends, One of our customer is facing an issue with the data plane which is getting rebooted due to non functional data plane I analyse TSF and found below two error 1) Backtrace execution for the restarted process stopped due to an error accessing memory. Possible memory corruption? 2) all_task_4 restarted unexpectedly however no known...

BGP Peering Issue

Hi All, I have an issue with maintening a BGP Establish connection. Essentially the setup is the Palo Alto to two peers to allow for resilience if one BGP peer fails. If one peer is established it stays stable. If I enable the path to the second peer and disable the path to the first peer it remains established and stable. When I enable both BGP...

a.jones by • L3 Networker
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