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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Send Emails with Gmail

Hello friends, I'm trying to setup my home firewall with the Gmail (or any other free SMTP server) but the test failed with both Gmail SMTP and SMTP relay. The firewall is able to ping and resolve the dns name of the SMTP server. Connection to: smtp.gmail.com:465 failed: Failure when receiving data from the peer Connection to: smtp....

PA USER-ID - WILL A 64BIT VERSION BE RELEASED?

It appears that there are newer version of the user-id application but looking at the install documents, the new versions are also 32 bit. Is there a time frame on when Palo will come out with a windows 64 bit version?

RRAPP by • L1 Bithead
  • 1262 Views
  • 2 replies
  • 0 Likes

365 Encrypted Email Decryption Issues

In June, for some reason users receiving encrypted emails in Outlook could no longer access them. If they go to the Outlook web client it works fine and if we exclude their IP from encryption, it works fine. It is definitely related to decryption. We have tried excluding every URL that we can find Microsoft is using but have had no luck. There a...

jstein by • L1 Bithead
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  • 1 replies
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Prisma GP report for Uptime/Availability

Hi All, is there a way get the uptime and availability report of the Global Protect portal which can show 1. how long the console was up in a calendar month 2. if there has been a downtime then for how long if have can share the KB or document how to do this thank you

interface down

Hi, i have problem show interface down ethernet1/10 73 ukn/ukn/down(autoneg) i can see error in brdagent logs as below. 2024-08-20 22:33:51.537 +0700 PORT10: board_port_autoneg_linked -> board_port_autoneg_enabled, link: 1, mode: 12024-08-20 22:34:03.622 +0700 Port 10: Down 10Gb/s-full duplex2024-08-20 22:34:03.622 +0700...

Best practice of deploying PA vm on AWS

Does anyone know if there is any official guide or doc to follow to deploy PA-VM series on AWS. So far I dont find anything useful. My challenges now as below 1. where the PA-vm should be deployed if our infra is single region and multi-az. 2. Best practice of PA-vm with aws load balancers 3. Best practice of PA-vm with VPCs, do we need single...

Resolved! Virtual memory limit exceeded, restarting - SNMPD

Hi , i am running PAN-OS 10.1.10-h1 with PA-7080 we encounter issue on system alert showing SNMPD Virtual memory limit exceeded, restarting Im not notice any strange behaviour in Palo Alto, i dont know if this error should produce any impact.........what this critical error does? how to solve it? thank you

Layer 2 Interfaces together with Vlan Interfaces or Layer 3 Interfaces

Hello Community I am struggling to choose one of the following two configurations. Which concept would you choose? I have a trunk between the Paloalto (PA-5060) and a switch.In the first variant I would configure the trunk interface on the paloalto as a layer 3 interface (subinterfaces). The IP, vlan tag etc. are directly on the interface. In th...

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iabueltm by • L0 Member
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  • 7 replies
  • 0 Likes

Fuel Spark Event Discussion: Identity Management/Zero Trust and Quantum Security (August 22, 2024)

August Spark Summit - Identity Management/Zero Trust and Quantum Security Delve into Fuel User Group, the sister community to LIVEcommunity, tailored for Palo Alto Networks users. Free membership in Fuel brings a myriad of benefits tailored to your interests and needs, particularly if you're immersed in cybersecurity or IT operations within th...

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Jerry McLaughlin Headshot_YRe2g6Y.jpeg
Philip Kwan Headshot_tTH0jCV.jpeg
emgarcia by • Community Team Member
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Palo Alto OS Update 10.1.0 - 11.0.1

I am running the palo alto firewall in HA mode Active /Passive , and my current version is 10.1.0 , and want to upgrade till 11.0.1 , Please provide the step-by-step action. I never Updated the palo os before.

Join Us in Welcoming LIVEcommunity's 2024-25 Cyber Elite Experts!

LIVEcommunity is pleased to announce the 2024-25 Cyber Elite Program! LIVEcommunity's Cyber Elite Program recognizes community experts who demonstrate excellence in participation and contributions to other members and Palo Alto Networks customers around the world. Our 2024-25 cohort includes ten of LIVEcommunity's most engaged and enthusiasti...

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jforsythe by • Community Team Member
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Resolved! ARP Proxy didn't work after PanOS upgrade from 10.1.6 to 11.1.2-h3

Short description: We upgraded to 11.1.2-h3 on an HA pair of PA-820s last night, and the NAT/ARP Proxy that was functioning on PanOS 10.1.6 is no longer functioning. We would really prefer a simple solution on 11.1.2-h3 rather than going through a 5 hour downgrade that we would still need to upgrade by the November 18th drop dead date of Advi...

Resolved! Palo Alto Firewall

I am planning to setup the LAB environment where I want to run Palo Alto firewall. I am looking for latest version image. How can I get the image? Also need help on steps to achieve it. Thanks!

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