08-26-2022 10:13 AM
I am new to PA and bought a device and configured it but forgotten my password.
i went to maint mode and did factory reset to restart my config again
my device entered PA-HDF login: i tried admin/admin and getting incorrect password
any advise how to overcome this
i also run disk test and of which all results attached
Thanks
12-01-2022 12:12 AM
when you see PA-HDF that means the system is still booting up. All you need to do is wait a few minutes and the login prompt will change to the normal one (device model as hostname)
after that you'll be able to login with the default username and password
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