Increase CPU on VM-series

Hello

As PAN-OS CLI is locked, I don't have the ability to run a script and increase the CPU of my VM-series instances in Azure VMS.

I'd like to test and demonstrate the scaling (IN/OUT) feature regarding CPU level (high/low).

Did someone knows a way/s

can't access to menu palo alto "error: file '/boot/' not found"

Hello,

After a factory reset of the Palo Alto PA-3220 (Firmware 10.1.1), then a reboot, I cannot access any of the PANOS partitions (maint-sysroot0, maint-sysroot1, etc.).

And this message appears when I select one of the partitions in the menu (grub):

Query about EDL in an VSYS environment

Hi Folks, 

We had  5 vsys active on the firewall. We had configured separate EDL for each vsys.  My query is when we check the EDL Maximum capacity on the firewall will it show the Total EDL capacity utilized for 5 vsys capacity utilized by each vsys

The PA-3020 in the HA pair cannot automatically run dynamic updates.

Hi All,
I have two PA-3020 that are HA setup, version 9.1.9.
Since the beginning of March, I have found that dynamic updates often fail. Strictly speaking, downloading images is normal. However, one firewall updates normally and the other fails to upd

take packet capture of link monitoring and Path monitoring traffic generated for HA

Hello,

I would like to know if it's possible to take a packet capture of the traffic generated for path and link monitoring? thanks 

Auto update agent failed to install license information:

I am facing an issue while trying to update the license

I am able to ping the google dns and updates.paloaltonetworks.com

admin@PA-VM> ping host updates.paloaltonetworks.com
PING updates.gcp.gslb.paloaltonetworks.com (34.96.84.34) 56(84) bytes of data.

Support Case Access Problem

malik.kecioglu@barikat.com.tr can access Support Portal but when he click Support case ,get a error.I checked his user ,everything looks ok. I can see all support case.could you please check malik.kecioglu@barikat.com.tr user. regards

CLI Location command not showing the location of the IP address

Today I found that Application and Thread ID 8559-7361 is incorrectly categorizing US IP address as if they were from China and therefore blocking all the traffic to these destinations. The only way to fix the issue was to revert back to version 8558

VPN tunnels failed to come up

Good afternoon everyone. Earlier today we had a failure of our VPN tunnel to one of our medical application servers in the cloud. The server is hosted by a 3rd party and we have VPN tunnels built to it from our locations. At 7:48 am this morning our