The user Id tab under not able to detect AD Group but Group Incluse List shows the Group

I am unable to find the User group under user column in the Firewall Policy Tab and i see that the User Id agents are connected to the Firewall but when i do the same Search under the Group Inclusion List i see the Group in that Tab. I was wondering

Knowledge sharing: High Data Plane CPU because of DDOS or overutilization (access to Palo Alto Auto Assistant may help)

I have seen for example on a small firewall when the customer enables SSL decryption that the counters for work groups "ecdhe_key_gen", "flow_host " etc. jump. This may show that the firewall can't handle the ssl decryption or that there is an SSL DD

behavior in multi-vsys with shared gateway and DNAT policies

Dear community,

We have a firewall with multi-vsys and the following scenario:

 1 shared gateway and 1 public IP on external zone
 1 virtual system and 1 private IP on internal zone

We configured DNAT to allow access to private IP from Internet followi

HA Active/Passive with Preemption

2 firewalls configured with HA active/passive, And enabled preempt on both of firewalls

Everythings find, can synchronize configuration and session

firewall-A is active-firewall with priority 100

firewall-B is passive-firewall with priority 120

HA timer

Knowledge sharing: Palo Alto General Logs and Log files that are in the managment, data and control planes overview/review

1. Most of the palo alto well known deamons have their own logs that can be reviewed:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLUeCAO

2. It is interesting that in the higher end Palo Alto platforms like PA-5000

Difference between last 24 hour and last calendar date option in reports

Hi All,

What is the difference between last 24 hours and last calendar day time frame option that is being used in custom report settings. 

Also last 24 hours time frame means past 24 hours data will be added to the report the minute report is run.

B

Restoring Palo Alto from AWS snapshot - interfaces etc

Apologies if this is a basic question but first time I do this maybe in a real production environment and I have no prior experience. Does anyone have an example of restoring Palo Alto in AWS (from a snapshot)? Where could things go wrong in the rest

IKE SA negotiation is started as initiator, non-rekey

Hello :),

I have a problem with VPN from PA-220 to Azure. The logs show this information : "IKEv2 IKE SA negotiation is started as initiator, non-rekey. Initiated SA " 

Every change I made it always is this same error. Is there any way to resolve this

System Logs

Hi,

Do we have any list of critical and high severity system logs? Like what are the examples of hardware failures, serious issues etc...

user-id-agent-sequence is invalid.

Hi Team,

I'm seeing configuration invalid when I remove user-id agent from palo alto firewall and not able to commit.

PA-220 PANOS version 8.0.3.  Same model firewall I have removed I can able to commit.

Only in this firewall, I'm seeing this issue.

Total number of profiles

Hi,

We have the problem with the total number of security profiles.

As you can see in attached screenshot the maximum number of profiles is 100, for now we have 84, but when I tried to add new one I get the capacity error.

Maybe someone had the same p

User ID and AD

Hi,

I am trying to configure User ID with Active Directory. But stuck with some errors, listed below :

1) Unable to retrieve the Userid IP mapping information from Active Directory (win 2003 Sp2).

2) After installing the User ID Agent and configuring...