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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Service outages and notifications

Hello Community, Like most of you, I also got a lot of emails from my firewalls complaining about: Machine Learning engine for PE stopped, please update your content. However I was also notified about the maintenance. You also can sign up to receive alerts of these outages and maintenance. Here is the link for that. I recommend only signing up f...

Auth Process Down?

Seems we can not login top the Cortex XDR portal.. We also can not get to our Support Cases. We see an "Unauthorized. Error 4011 when trying to log into the Cortex XDR tenant. Then trying to get to support tickets.... we see... Salesforce... Single Sign On Error... We can't log you in because of an issue with single sign-on. Contact your Sa...

Static Routes for Subinterface

I have a question about static routes for subinterfaces for my ethernet1/2 interface, I currently have static routes for interface ethernet1/2 to access some remote servers, but many of my subinterfaces of ethernet1/2 also need the ability to access these remote servers. Do I need to create a static route for each subinterface (Example Ethernet1...

TNethery by • L1 Bithead
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  • 5 replies
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How to import certificate with same subject and issuer field which is not marked as CA

When I try to import such certificate I get "Only self signed CA cert can have identical sub and issuer fields" error. The certificate is not from CA server so I don't have "Back up CA" option as described here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004NUhCAM I'm aware of this discussion but it's for SAML an...

santonic by • L6 Presenter
  • 9180 Views
  • 5 replies
  • 0 Likes

PDF Report outlook missing attachment

Hi, my firewall is set to send PDF reports daily, attachments are usually not visible when receiving emails using Outlook. Studying the source code of this email found that Outlook can display attachments normally as long as the = string is removed. Will the original factory fix this bug? PAN-OS 10.1.6-h3Please note you are posting a publi...

"Introduction to Cortex XSOAR" and "IT Administrator Training" Assessments - Redo

I couldn't find a way to post a support ticket so I'm going through this section first. If you have any solutions to send an official support ticket, please let me know. Besides that, the base problem I am having is I cannot retake both "Introduction to Cortex XSOAR" and "IT Administrator Training" Assessments. I failed my first attempt for di...

Resolved! HA Passive Link State - Change

We want to modify the HA Passive Link from shutdown to auto on production firewalls. I suppose it is a pretty straighforward change, but I would to confirm if there is something which we should keep in mind. Something like applying first in the passive firewall and commit, and then on the active firewall and commit. Or if it is only necessary to...

Service route for Destination

Have 2 radius servers, 1 is used for admin login and is accessible only via the management interface, and another radius server is used for global protect authentication and is accessible via another production port. Tried to configure custom service routes on destination IP, which are not able to make them both work at the same time using cu...

HA state on PA-450 devices "unknown" after masterkey change

Hello all, I am facing an issue with deploying master key in PA-450 firewalls (HA – active/active), I replaced 2 PA 850’s with two PA 450, also in HA. After Changing the masterkey was tested on the PA-850s prior to being performed on the PA-450s through panorama. After the masterkey change in PA 450 the app version, threat version, antivirus v...

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Palo alto Lab environment

Hi All, I am hoping to build a lab environment to fully learn the palo alto firewall and I wanted some recommendations on the most cost effective way to achieve this. I already have some physical cisco gear (switches, routers) however I'm not against going virtual. Is there any lab offerings with some test licenses which I can obtain? All su...

Mr8023 by • L1 Bithead
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Active Active VIP ping inconsistent

Hello All, i have 2 Firewalls configured in HA Active Active. I have a L3 sub interface created on each firewall and a vitual address configured as IP-Modulo arp-load-sharing. ex: FW1 (primary): 192.168.0.2/24 FW2 (secondary): 192.168.0.3/24 Virtual IP (ip modulo): 192.168.0.1/24 zone: trust a management profile is configured on both FW1 and...

GSuite apps not decrypted when using Chrome

I have seen some older posts with no updates on this very subject so I thought I would start a new thread. I am testing SSL decryption from a couple of workstations and have almost all of the traffic being successfully decrypted. We are a Google suite user with it being our email provider with our own domain. I am on a mac and when using Chro...

TroyGamm by • L0 Member
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  • 1 replies
  • 0 Likes
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