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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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ISC DHCP - threat ID 54314

Hi Palo Alto Teams When can we expect a new/revised signature for this case Is there an issue with threat ID 54314 - ISC DHCP dhclient Netw... - Knowledge Base - Palo Alto Networks P.K

Ha1 is showing down || PA 410 model

We configured ethernet 1/6 and 1/7 as respective HA interface ( Control link ,Data link ) respectively. Both interface are showing up , but in the dashboard only HA2 came up and HA1 is showing Down. Kindly let us know is there any thing we are missing.Firewalls are of same model, same version, same interface type and only Software warranty and c...

Sujanya by • L3 Networker
  • 1606 Views
  • 1 replies
  • 0 Likes

Resolved! PA-220 MIBS Temperatures

I am trying to find the OIDs to monitor temperatues in PA-220's S1 Temperature @ U48 S1 Temperature @ U49S1 Temperature @ Cavium Core Can some one point me in the right direction 1.3.xxxxxxxxx Thank you

Ricky1 by • L1 Bithead
  • 4065 Views
  • 3 replies
  • 0 Likes

managemt web gui issue

Hi. The https is not being accessed. Policies and IPs are allowed. When I do tcping, it says that the port is closed. I don't have GUI access.

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qmso475 by • L3 Networker
  • 1989 Views
  • 3 replies
  • 0 Likes

RDP access to private servers behind Palo Alto

Hello, I am new to Palo Alto and I would like help in configuring RDP access to a server in the private network for testing purposes. I have gone through several articles but cannot seem to get it to work. Below is my config. Any help is greatly appreciated. NAT Policy: Original Packet: Source Zone: untrust Destination Zone: untrust Destina...

Linford by • L1 Bithead
  • 9984 Views
  • 5 replies
  • 0 Likes

Partner portal SSO Salesforce login issue

Hello Please iam facing issue in Partner portal SSO salesforce login for Deal register and so on Whom should i contact for support ? Thanks in Advance Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

Service outages and notifications

Hello Community, Like most of you, I also got a lot of emails from my firewalls complaining about: Machine Learning engine for PE stopped, please update your content. However I was also notified about the maintenance. You also can sign up to receive alerts of these outages and maintenance. Here is the link for that. I recommend only signing up f...

Auth Process Down?

Seems we can not login top the Cortex XDR portal.. We also can not get to our Support Cases. We see an "Unauthorized. Error 4011 when trying to log into the Cortex XDR tenant. Then trying to get to support tickets.... we see... Salesforce... Single Sign On Error... We can't log you in because of an issue with single sign-on. Contact your Sa...

Static Routes for Subinterface

I have a question about static routes for subinterfaces for my ethernet1/2 interface, I currently have static routes for interface ethernet1/2 to access some remote servers, but many of my subinterfaces of ethernet1/2 also need the ability to access these remote servers. Do I need to create a static route for each subinterface (Example Ethernet1...

TNethery by • L1 Bithead
  • 4355 Views
  • 5 replies
  • 0 Likes

How to import certificate with same subject and issuer field which is not marked as CA

When I try to import such certificate I get "Only self signed CA cert can have identical sub and issuer fields" error. The certificate is not from CA server so I don't have "Back up CA" option as described here: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004NUhCAM I'm aware of this discussion but it's for SAML an...

santonic by • L6 Presenter
  • 9261 Views
  • 5 replies
  • 0 Likes

PDF Report outlook missing attachment

Hi, my firewall is set to send PDF reports daily, attachments are usually not visible when receiving emails using Outlook. Studying the source code of this email found that Outlook can display attachments normally as long as the = string is removed. Will the original factory fix this bug? PAN-OS 10.1.6-h3Please note you are posting a publi...

"Introduction to Cortex XSOAR" and "IT Administrator Training" Assessments - Redo

I couldn't find a way to post a support ticket so I'm going through this section first. If you have any solutions to send an official support ticket, please let me know. Besides that, the base problem I am having is I cannot retake both "Introduction to Cortex XSOAR" and "IT Administrator Training" Assessments. I failed my first attempt for di...

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