Having issues with certain pages on Live Community

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Palo Alto Networks Approved
Palo Alto Networks Approved
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Community Expert Verified

Having issues with certain pages on Live Community

L0 Member

Hello,

 

I'm currently receiving multiple errors like this:

Access Denied You do not have sufficient privileges for this resource or its parent to perform this action.

 

This is not the first time. In the past, I was instructed to log in in to the live community and one of your members(Mitchell Gordon), was able to solve this issue, but now is happening again with multiple pages like this: http://live.paloaltonetworks.com/t5/learning-articles/unresolved-fqdns-in-security-policy-result-in-...

 

Please help me with this issue due to is affecting my productivity.

 

Thanks!

 

Alejandro Martinez

1 ACCEPTED SOLUTION

Accepted Solutions

Community Team Member

Hi @alemartinez ,

 

Same thing.  That links to an archived location.

Here's the link to the same content on KB: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXUCA0

 

Where did you get the link from ? We might want to update the source page with updated link info.

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

View solution in original post

4 REPLIES 4

Cyber Elite
Cyber Elite

Hi Alejandro

 

This link is to an article that has been archived, probably because it was incorrect or outdated. 

 

i googled the replacement document for you: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXUCA0

 

Tom Piens
PANgurus - (co)managed services and consultancy

The problem is not only with that specific URL, but with others...See this other example: https://live.paloaltonetworks.com/t5/learning-articles/unresolved-fqdns-in-security-policy-result-in...

 

Same message:

Access Denied

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Community Team Member

Hi @alemartinez ,

 

Same thing.  That links to an archived location.

Here's the link to the same content on KB: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXUCA0

 

Where did you get the link from ? We might want to update the source page with updated link info.

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

L0 Member

I have a similar issue with the following link

https://live.paloaltonetworks.com/t5/customer-resources/upcoming-applications-and-threats-content-up... 

This link is provided on the customer portal dashboard

Sam
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