Having issues with certain pages on Live Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.
Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

Having issues with certain pages on Live Community

L0 Member

Hello,

 

I'm currently receiving multiple errors like this:

Access Denied You do not have sufficient privileges for this resource or its parent to perform this action.

 

This is not the first time. In the past, I was instructed to log in in to the live community and one of your members(Mitchell Gordon), was able to solve this issue, but now is happening again with multiple pages like this: http://live.paloaltonetworks.com/t5/learning-articles/unresolved-fqdns-in-security-policy-result-in-...

 

Please help me with this issue due to is affecting my productivity.

 

Thanks!

 

Alejandro Martinez

1 accepted solution

Accepted Solutions

Community Team Member

Hi @alemartinez ,

 

Same thing.  That links to an archived location.

Here's the link to the same content on KB: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXUCA0

 

Where did you get the link from ? We might want to update the source page with updated link info.

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

View solution in original post

4 REPLIES 4

Cyber Elite
Cyber Elite

Hi Alejandro

 

This link is to an article that has been archived, probably because it was incorrect or outdated. 

 

i googled the replacement document for you: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXUCA0

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

The problem is not only with that specific URL, but with others...See this other example: https://live.paloaltonetworks.com/t5/learning-articles/unresolved-fqdns-in-security-policy-result-in...

 

Same message:

Access Denied

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Community Team Member

Hi @alemartinez ,

 

Same thing.  That links to an archived location.

Here's the link to the same content on KB: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClXUCA0

 

Where did you get the link from ? We might want to update the source page with updated link info.

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

L0 Member

I have a similar issue with the following link

https://live.paloaltonetworks.com/t5/customer-resources/upcoming-applications-and-threats-content-up... 

This link is provided on the customer portal dashboard

Sam
  • 1 accepted solution
  • 1872 Views
  • 4 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!