Has someone seen an issue where the PanGPS log is saying "network type is unknown network" before failing to send the HIP report every hour?
For info we don't use or have enabled Internal Host Detection as there no internal gateways and I see that there are no logs before that for DNS resolution, so the Globalprotect app does not try to trigger any fqdn resolution and this is ok but why the error :(. Also the Globalprotect App is the latest version 5.2.6 and the issue is still present on it.
Hi @NikolayDimitrov ,
I have seen this before. And as you've already pointed out the internal host detection was a valid workaround in our scenario:
(T4416)Debug(5897): 01/05/21 15:34:52:324 HipReportThread: network type is unknown network.
As a workaround we configured a dummy internal host detection that always resolves network type as external (IP address 184.108.40.206 and host fakehost.com). This config on the GP client helped to identify the network type as external.
In another scenario I saw this behaviour when Prisma Access came into play:
Hope it helps,
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