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03-03-2020 02:03 AM
An error while installing the Palo Alto Traps. The error This installation package is not supported by this processor type, contact your product vendor.
As per Palo alto Traps, Agent will support Intel and AMD processor only and I have Processor Microsoft SQ1 @3. 0 GHz, 3.0 GHz
How I can install Traps on Mircosoft processor or any other alternative to install the Traps for this kind of processor.
03-03-2020 01:08 PM
You need to reach out to support and request that they add support for ARM processors; this is already in the works, but more people asking for it may prioritize the request higher in PANs internal processes. As it currently stands, you won't be able to install Traps on this endpoint.
03-03-2020 04:10 AM
Following details of system for Traps need to install
Model: Windows Surface Pro X - SQ1/8/256 M1501
Processor: Microsoft SQ1 @3.0 GHz 3.0 GHz
Operating System: Windows 10 Enterprise (64 Bit)
03-03-2020 01:08 PM
You need to reach out to support and request that they add support for ARM processors; this is already in the works, but more people asking for it may prioritize the request higher in PANs internal processes. As it currently stands, you won't be able to install Traps on this endpoint.
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